No matter how good you are with picking and choosing a product, you may feel slight discomfort when you return home as things seem sharp and edgy in the store and different at home. Especially with flooring materials, they have to match the ambiance of your room and house. So, what to do if you have picked the wrong material from Home Depot. You can return them under the 90 Days policy of Home Depot.
Does Home Depot allow refunds? Do they have a flexible return policy? If these are the questions popping in your head, then here is everything you might want to know about the Home Depot flooring return policy.
Does Home Depot have a return Policy for Flooring?
Home Depot is quite popular for its customer service and for selling trustworthy products. With that, Home Depot has a standard 90 days, return policy. Anything bought from Home Depot can be returned within 90 days, and flooring materials cover these guidelines. The only requirement to pass the return and refund agenda is that the product should be in a neat and undamaged condition that allows the store to resell it. If the product is opened, used, or damaged then it might be a hassle to get a refund.
Home Depot flooring return policy
Home Depot allows you to return your item within 90 days from the date it was purchased. If you are not 100% satisfied with your purchase, you can return it as simply as you have bought it. Just make sure the damage or defect of the item is not your fault, and the following process is easy. If you have bought the item in-store, you can just walk in with the receipt and a valid verification ID. If your request passes the refund criteria the amount of the item will be credited to your account soon.
Returning a product online
If you have made a purchase online and wish to return the product, you may reach out to Home Depot customer support service to get the full insight of your USPS package returning, or you can log into your account and initiate a return by entering your order detail. Upon finishing, the Home Depot customer support will mail you a prepaid shipping label, which requires to be on the returning package. The shipping charges paid for the returns can be reimbursed if the return is a cause of Home Depot’s error.
Home Depot’s return policy exception
Home Depot has a flexible returning procedure that allows customers to return their purchase if they are not satisfied with it, simply bringing in the receipt of the purchase and valid ID proof. However, the company has also labeled a few exceptions on returning goods, which is some items are limited to 30 days return. All the items mentioned below should be returned in their original packaging within 30 days from the date the purchase was made to get the intended refund.
Furniture Mattresses and Area RugsGenerators bought from Home DepotGas-powered equipment and tractors Electronic appliances or gadgets such as television and computer
Refunds
Refunds are subjected to the mode of payment you have opted for while purchasing the item. Gift cards or store credit purchases will be refunded in the same form. If you have returned your product via shipping, then the amount will be credited up to 10-14 business days. The procedure of refund continues once the package reaches the Home Depot warehouse and passes the refund criteria.
Conclusion
To sum up, you can return your purchased flooring bought from Home Depot within its 90 days return policy. However, the flooring samples bought from the store are non-refundable and non-returnable. For the lost receipt lookup. If you have purchased with a Home Depot credit card or a commercial account then no worries even if you have lost your purchase invoice as the store keeps a record for these events for up to one year. With that, the overall procedure of return and refund of items from Home Depot is quite easy and flexible.
Q1. Does Home Depot allow return upon the past time limit?
If your purchase has passed the standard time limit for the return. You still have a chance to get your refund by visiting the store with the receipt and stating your concern. Remember making the final call of whether to allow a refund or not is in the store’s hands.
Q2 Does Home Depot allows refund without the original packaging?
It’s safe to keep the original packaging however, you still stand a chance to avail yourself of the refund of your purchase even if you have lost or thrown the original packaging as long as the item is in good shape and not damaged from your side.
